Terms of Use

Project Limitless, LLC  ·  Last Updated: March 2026  ·  Version 1.0

1. Definitions

The following definitions apply throughout these Terms:

• "Platform" means the Project Limitless website, assessment portal, reporting system, coaching tools, organizational dashboards, and all related software and services.
• "Assessment" means the MFI psychometric assessment and any associated instruments administered through the Platform.
• "Assessment Data" means an individual's responses to assessment questions and the processed outputs generated therefrom, including reports, narratives, and supplemental outputs.
• "Client" means an organization that has engaged Project Limitless under a subscription, Order Form, or Master Services Agreement to administer assessments to its personnel.
• "Respondent" means any individual who completes an Assessment through the Platform, whether on their own behalf or at the direction of a Client.
• "User" means any person who accesses the Platform, including Clients, Respondents, coaches, and administrators.
• "Confidential Information" means any non-public information disclosed by one party to another that is designated as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure.
• "Order Form" means a written order document executed by a Client and Project Limitless specifying the scope, term, and fees for a particular engagement.
• "Beta Feature" means any Platform feature or service designated as "beta," "pilot," "preview," "early access," or similar, which is offered prior to general commercial release.

2. Eligibility and Account Registration

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement. If you are registering on behalf of a Client organization, you represent that you have full authority to bind that organization to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree to notify us immediately at support@projectlimitless.com upon becoming aware of any unauthorized access to or use of your account. Each account is for a single individual unless a specific licensing arrangement expressly authorizes otherwise. Account sharing is prohibited.

You agree to provide accurate, complete, and current registration information and to update that information promptly if it changes. Project Limitless reserves the right to suspend or terminate accounts based on inaccurate, fraudulent, or incomplete information.

3. License to Use

Subject to your compliance with these Terms and timely payment of applicable fees, Project Limitless grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for its intended purposes: taking psychometric assessments, receiving and reviewing reports, engaging in coaching workflows, and accessing organizational tools as applicable to your subscription or engagement.

This license expressly excludes the right to:

• Copy, reproduce, distribute, or resell any part of the Platform or its outputs;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive any proprietary component of the Platform, including its assessment methodology or report generation systems;
• Create derivative works based on the Platform, assessment content, or report outputs;
• Use automated tools, bots, scrapers, or scripts to access, extract, or monitor any portion of the Platform;
• Use the Platform to develop, train, or improve a competing assessment, coaching, or psychometric product or service;
• Frame, mirror, or incorporate any portion of the Platform into another website or application without express written consent; or
• Remove, obscure, or alter any copyright, trademark, or proprietary rights notices on or within the Platform.

Project Limitless reserves the right to modify, suspend, or discontinue any feature or aspect of the Platform at any time with reasonable notice. We will make commercially reasonable efforts to minimize disruption to active engagements.

4. Assessment Use, Restrictions, and Individual Rights

Intended purpose. The MFI assessment and its outputs are developmental tools designed to support individual self-awareness, coaching engagements, and organizational people decisions. They are not clinical diagnostic instruments, medical or psychological evaluations, or validated selection tools under the Uniform Guidelines on Employee Selection Procedures promulgated by the EEOC. Assessment results should be interpreted in conjunction with other information and professional judgment — never as the sole basis for consequential decisions.

Assessment integrity. The MFI includes internal validation measures designed to detect response patterns that may undermine result accuracy. Intentionally providing inaccurate, inconsistent, or socially performative responses undermines the accuracy of your report. Project Limitless reserves the right to flag, qualify, or invalidate reports where internal validation measures indicate significant integrity concerns. Invalidated reports are not eligible for refunds.

Individual ownership of results. The Respondent who completes an Assessment owns their Assessment Data and report outputs, regardless of whether the Assessment was administered by a Client on their behalf. A Client that has purchased assessment access for an individual may receive designated report outputs as specified in its Order Form or engagement agreement, but the individual Respondent retains ownership of their results. Clients may not share, publish, or disclose an individual's Assessment Data to any party outside their organization without that individual's prior written consent. Upon request, Project Limitless will provide a Respondent with a copy of their report outputs even if the Assessment was administered through a Client engagement.

Prohibition on discriminatory use. You agree not to use Assessment Data to discriminate against any individual on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. Assessment results may not be used as a proxy for any protected characteristic.

No coerced re-administration. Clients may not require an individual to retake the Assessment as a condition of continued employment or as a punitive or disciplinary measure. Reassessments must be voluntary and conducted for legitimate developmental purposes.

Confidentiality of assessment content. Assessment question content, question ordering, and the structure of the assessment experience are proprietary and confidential. You agree not to reproduce, publish, describe in detail, or share assessment question content with any third party, whether in full, in part, or by paraphrase.

Use of artificial intelligence. Certain report outputs generated by the Platform — including personalized narrative components — may be produced with the assistance of artificial intelligence tools. AI-assisted outputs are reviewed for quality and accuracy as part of our standard delivery process. The use of AI in report generation does not affect individual ownership of results as described in these Terms, and all outputs remain subject to the same confidentiality and data protection obligations. AI is used as a production tool — interpretation of outputs and all consequential decisions remain the responsibility of humans.

Pilot programs and research. If you participate in a pilot program, research collaboration, or index co-development engagement, additional terms governing data use, confidentiality, and publication rights will be provided and must be agreed to in writing before participation begins.

5. Organizational Client Obligations

If you are a Client using the Platform to assess employees, candidates, contractors, or other personnel, you agree to all of the following:

• Informed consent. You will inform all Respondents in writing, prior to assessment administration, that: they are taking the MFI assessment; the purpose of the assessment; who will have access to their results; and how results may be used within your organization. You will obtain any consents required under applicable law and retain records of such consent for a minimum of three (3) years or for such longer period as required by applicable law.
• Lawful use. You will use Assessment Data only for lawful purposes and in compliance with all applicable employment, privacy, and anti-discrimination laws in your jurisdiction, including but not limited to Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and equivalent state and local laws.
• No sole-basis decisions. You will not make any adverse employment action — including but not limited to termination, demotion, non-selection, or compensation reduction — based solely on Assessment Data, without additional supporting information and human judgment.
• Access controls. You will limit access to individual Assessment Data to personnel with a legitimate business need. You will maintain and enforce reasonable access controls and will promptly revoke access when personnel leave your organization or change roles.
• No unauthorized sharing. You will not share, publish, or disclose individual Assessment reports or data with any third party outside your organization without the Respondent's prior written consent, except as required by law.
• Administrator responsibility. You are responsible for all activity conducted by your authorized administrators and for ensuring that all Platform use within your organization complies with these Terms.
• Minimum security standards. You will maintain reasonable technical and organizational security measures to protect Assessment Data stored or processed outside the Platform, including access controls, encryption where appropriate, and protections against unauthorized disclosure.
• Breach notification. You will notify Project Limitless promptly — and in no event more than 48 hours after discovery — upon becoming aware of any unauthorized access to, disclosure of, or misuse of Assessment Data obtained through the Platform.

6. Intellectual Property

All rights, title, and interest in and to the Platform — including all assessments, reports, methodologies, frameworks, visual designs, software, analytical systems, report generation systems, coaching tools, organizational frameworks, and all other content and materials — are and remain the exclusive property of Project Limitless, LLC or its licensors, protected by applicable copyright, trade secret, trademark, patent, and other intellectual property laws. These Terms do not transfer any intellectual property rights to you.

Trade secrets. The analytical and methodological underpinnings of the Platform — including all assessment design principles, internal scoring and validation logic, report generation systems, narrative frameworks, and index construction approaches — constitute trade secrets of Project Limitless. You agree not to disclose, reverse engineer, or attempt to reconstruct any of these systems, and to take reasonable precautions to prevent their unauthorized disclosure. This obligation survives termination of these Terms indefinitely.

Trademarks. "Project Limitless," "Mindset Factors Index," "MFI," "Vision Blueprint," "Culture North Star," "See what's running you," and associated logos and marks are trademarks or service marks of Project Limitless, LLC. You may not use these marks in any manner that implies endorsement, affiliation, or sponsorship without express written permission. Partners and coaches authorized under a separate written agreement may reference their relationship with Project Limitless only as expressly permitted in that agreement.

Client data. Clients retain ownership of their organization's proprietary data provided to Project Limitless in connection with an engagement. Project Limitless's use of Client data is limited to delivering the Services as described in the applicable Order Form and these Terms.

Report outputs. Report outputs generated from a Respondent's Assessment are owned by the Respondent as described in Section 4. Project Limitless retains a license to use de-identified, aggregated data derived from all assessments for product improvement and psychometric research purposes.

7. Prohibited Conduct

You agree not to use the Platform to:

• Violate any applicable law, regulation, or third-party right;
• Transmit any content that is unlawful, defamatory, harassing, fraudulent, or that infringes any intellectual property or privacy right;
• Impersonate any person or entity, or misrepresent your identity, credentials, or affiliation;
• Introduce malware, viruses, or any other harmful code into the Platform or its underlying systems;
• Conduct unauthorized penetration testing, security scanning, or stress testing of the Platform without prior written authorization from Project Limitless;
• Circumvent, disable, or interfere with any security, authentication, or access control mechanism of the Platform;
• Use the Platform to collect personal information about other Users without their knowledge or consent;
• Administer the Assessment to any individual under the age of 18 without obtaining applicable parental or guardian consent and any additional safeguards required by law; or
• Engage in any activity that places a disproportionate or unreasonable load on Platform infrastructure.

Project Limitless reserves the right to investigate suspected violations and to take any action it deems appropriate, including suspension or termination of access, referral to law enforcement, and pursuit of all available legal remedies.

8. Representations and Warranties

Your representations. By accessing or using the Platform, you represent and warrant that: (a) you have the full legal right, power, and authority to enter into and perform your obligations under these Terms; (b) if entering on behalf of an organization, you are duly authorized to bind that organization; (c) your use of the Platform will not violate any agreement to which you are a party or any applicable law; (d) all information you provide to Project Limitless is accurate and complete; and (e) you will comply with all applicable laws in connection with your use of the Platform, including applicable employment, privacy, and anti-discrimination laws.

Project Limitless representations. Project Limitless represents and warrants that: (a) it has the full legal right, power, and authority to enter into and perform its obligations under these Terms; (b) it has all rights necessary to grant the licenses provided herein; (c) the Platform, as provided and used in accordance with these Terms, does not and will not infringe any third-party intellectual property rights of which Project Limitless is aware; and (d) it will perform all services in a professional and workmanlike manner consistent with industry standards.

9. Partners and Authorized Resellers

Project Limitless may authorize certain individuals or organizations ("Partners") to resell, facilitate, or deliver Platform services under separate written partner or reseller agreements. Partners are independent contractors — they are not employees, agents, or joint venturers of Project Limitless, and have no authority to make representations, warranties, or commitments on Project Limitless's behalf beyond what is expressly authorized in their written partner agreement.

If you engage with the Platform through or at the recommendation of a Partner, these Terms govern your relationship with Project Limitless directly. Any representations, service commitments, or financial arrangements made by a Partner beyond what is set forth in these Terms are the sole responsibility of that Partner. If you have a dispute with a Partner, you agree to resolve it directly with that Partner. Project Limitless is not liable for the acts or omissions of Partners.

Partners who deliver coaching, facilitation, or assessment-related services using the Platform must be operating under a current, valid written agreement with Project Limitless. If you have questions about whether someone is an authorized Partner, contact support@projectlimitless.com.

10. Payment Terms

Fees for Platform access and services are set forth in the applicable Order Form or as otherwise agreed in writing. Unless an Order Form specifies otherwise, invoices are due within thirty (30) days of receipt. All fees are stated in U.S. Dollars and are exclusive of applicable taxes, which are your responsibility.

Late payment. Undisputed invoices not paid within 30 days of the due date will accrue interest at the rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower), calculated from the due date until paid in full. Project Limitless reserves the right to suspend access to the Platform after 10 days' written notice of non-payment on undisputed invoices. Disputed invoices must be raised in good faith and in writing within 30 days of receipt; undisputed amounts remain due by the original due date.

Automatic renewal. Subscriptions automatically renew for successive terms of equal length unless either party provides written notice of non-renewal at least 30 days prior to the end of the then-current term.

Refunds. Fees paid are non-refundable except: (a) as expressly stated in an Order Form; (b) as required by applicable law; or (c) in the event that Project Limitless terminates an engagement without cause prior to the end of the subscription term, in which case a pro-rated refund of prepaid fees covering the unused period will be issued within 30 days of termination.

Fee changes. Project Limitless may modify fees for renewal terms with at least 60 days' prior written notice before the start of the renewal term. Your continued use of the Platform after a fee change takes effect constitutes acceptance of the revised fees.

11. Beta and Pilot Features

Project Limitless may offer certain features, indices, tools, or services designated as "beta," "pilot," "preview," or "early access" (collectively, "Beta Features"). Beta Features are provided for evaluation purposes and may not meet the same standards of performance, stability, or data integrity as generally available Platform features.

Beta Features are provided "as is" without warranty of any kind. Project Limitless expressly disclaims all warranties with respect to Beta Features, including fitness for a particular purpose and non-infringement. Beta Features may be discontinued, modified, or removed at any time without notice and without liability to you.

Feedback obligation. If you participate in a beta or pilot program, you agree to provide Project Limitless with reasonable feedback on your experience, including identification of errors, bugs, and suggested improvements. All such feedback is subject to Section 12 (Feedback and Suggestions) of these Terms.

No SLA. Uptime guarantees, support response commitments, and data retention obligations applicable to the general Platform do not apply to Beta Features unless expressly stated in a separate pilot agreement.

Confidentiality. Beta Features and any related documentation, data, or communications are Confidential Information of Project Limitless. You agree not to disclose the existence, nature, or functionality of any Beta Feature to any third party without Project Limitless's prior written consent.

12. Data, Subprocessors, and Privacy

Your use of the Platform is subject to our Privacy Policy at projectlimitless.com/privacy, which is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Privacy Policy, these Terms control with respect to organizational Client data; the Privacy Policy controls with respect to individual Respondent personal data.

Data processor role. When Project Limitless administers assessments on behalf of a Client, Project Limitless acts as a data processor with respect to the personal data of that Client's Respondents. The Client is the data controller. Each party agrees to comply with applicable data protection laws in connection with their respective roles.

Subprocessors. Project Limitless may engage third-party subprocessors to assist in delivering the Platform and processing data. A current list of subprocessors is available upon request. Project Limitless will provide Clients with at least 30 days' advance written notice before engaging a new subprocessor that processes personal data of that Client's Respondents. If a Client objects to a new subprocessor on reasonable data protection grounds and notifies Project Limitless in writing within 15 days of receiving notice, the parties will work in good faith to resolve the objection. If no resolution is reached within 30 days of the Client's objection, the Client may terminate the affected engagement without penalty. Project Limitless remains responsible for the acts and omissions of its subprocessors to the same extent as if it were performing the services directly.

Security incidents. In the event of a confirmed security incident resulting in unauthorized access to or disclosure of personal data, Project Limitless will notify affected Clients without undue delay and in compliance with applicable law. For Illinois residents, notification will be provided in the most expedient time possible, consistent with the Illinois Personal Information Protection Act.

13. Data Access and Post-Termination Rights

Access during the term. Clients may access their organizational Assessment Data through the Platform at any time during the active subscription term. Individual Respondents may request a copy of their own Assessment Data and report outputs at any time by contacting privacy@projectlimitless.com.

Post-termination data access window. Following termination or expiration of a Client engagement, Project Limitless will maintain Client Data in a retrievable format for a period of 90 days. During this window, Clients may request export of their organizational Assessment Data by contacting support@projectlimitless.com. After the 90-day window, Project Limitless may delete or anonymize Client Data in accordance with its standard data retention practices unless a longer retention period is required by applicable law or agreed in writing.

Data deletion. Upon written request submitted within the post-termination window, Project Limitless will delete or anonymize Client Data within 30 days, with written confirmation provided. Certain data may be retained in de-identified form for research and product improvement purposes, and certain data may be retained as required by applicable law or legal process.

14. Feedback and Suggestions

If you provide Project Limitless with any feedback, ideas, suggestions, or recommendations regarding the Platform or our services ("Feedback"), you hereby assign to Project Limitless all rights, title, and interest in that Feedback. Project Limitless may use Feedback for any purpose without obligation, compensation, attribution, or restriction of any kind. You represent that your Feedback does not contain the confidential information of any third party.

15. Third-Party Services and Links

The Platform may integrate with or contain links to third-party services, tools, or websites. These Terms do not govern your use of third-party services. Project Limitless is not responsible for the content, privacy practices, or security of any third-party service or website. Your use of third-party services is at your own risk and subject to those parties' terms and policies.

If you connect any third-party service or application to the Platform, you represent that you have the authority to do so and grant Project Limitless permission to access and use data from that connection as necessary to provide the integrated functionality.

16. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PROJECT LIMITLESS DOES NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PROJECT LIMITLESS DOES NOT WARRANT THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS. THE DISCLAIMERS IN THIS SECTION DO NOT LIMIT PROJECT LIMITLESS'S EXPRESS OBLIGATIONS SET FORTH ELSEWHERE IN THESE TERMS.

Assessment results reflect a developmental snapshot based on a Respondent's authentic self-reporting at the time of assessment. They are not clinical diagnoses, guaranteed predictors of job performance, promotion readiness, or any other specific outcome.

Some jurisdictions do not allow the disclaimer of implied warranties; to the extent such laws apply, some of the above disclaimers may not apply to you.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROJECT LIMITLESS, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PROJECT LIMITLESS'S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO PROJECT LIMITLESS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Carve-outs from liability cap. Notwithstanding the foregoing, the aggregate liability cap in this Section does not apply to: (a) either party's liability arising from gross negligence or willful misconduct; (b) either party's liability for fraud or fraudulent misrepresentation; (c) either party's liability for a material breach of the confidentiality obligations in Section 6 (Trade Secrets) or Section 9 (Subprocessors); (d) Project Limitless's indemnification obligations under Section 16; or (e) any liability that cannot be limited by applicable law, including liability for death or personal injury caused by negligence.

These limitations apply regardless of the theory of liability — contract, tort, negligence, strict liability, or otherwise — and even if the limited remedy fails of its essential purpose. Some jurisdictions do not allow limitations on liability for certain types of damages; in those jurisdictions, liability is limited to the maximum extent permitted by law.

18. Mutual Indemnification

Your indemnification of Project Limitless. You agree to indemnify, defend, and hold harmless Project Limitless, its officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform in violation of these Terms; (b) your violation of any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any data you submit to or through the Platform.

Project Limitless's indemnification of you. Project Limitless agrees to indemnify, defend, and hold harmless you and your officers, directors, and employees from and against any third-party claim that the Platform, as provided and used in accordance with these Terms, infringes any U.S. patent, copyright, or trademark of that third party. This obligation does not apply to claims arising from: (a) your modification of the Platform; (b) your combination of the Platform with products or services not provided by Project Limitless; (c) your use of the Platform after being notified to cease; or (d) your use of the Platform in violation of these Terms.

Indemnification procedure. The indemnified party must: (a) provide the indemnifying party with prompt written notice of the claim; (b) grant the indemnifying party sole control of the defense and settlement of the claim; and (c) provide reasonable cooperation at the indemnifying party's expense. The indemnifying party may not settle any claim in a manner that imposes obligations on the indemnified party or admits fault on behalf of the indemnified party without the indemnified party's prior written consent.

19. Term and Termination

Term. These Terms are effective as of the date you first access the Platform and remain in effect until terminated as described below. For Clients, the term of any specific engagement is governed by the applicable Order Form or Master Services Agreement.

Termination by you. You may terminate your account and discontinue use of the Platform at any time by contacting support@projectlimitless.com. Termination does not entitle you to a refund of pre-paid fees except as described in Section 8.

Termination by Project Limitless. Project Limitless may suspend or terminate your access to the Platform: (a) immediately, without notice, for material breach of Sections 3, 4, 6, or 7 of these Terms; (b) upon 10 days' written notice for other material breaches that remain uncured; or (c) upon 30 days' written notice without cause, in which case a pro-rated refund of prepaid fees for the unused period will be issued.

Effect of termination. Upon termination: (a) all licenses granted herein terminate immediately; (b) you must cease all use of the Platform; (c) your data access rights described in Section 11 apply; and (d) the following sections survive termination: 1, 4 (individual ownership and confidentiality), 6, 10 (security obligations), 11, 12, 14, 15, 16, 18, 19, 21, and 22.

20. Not Professional Advice

The Platform and its outputs are not a substitute for professional psychological, psychiatric, medical, legal, financial, or human resources advice. Assessment results are developmental in nature and are intended to inform — not replace — professional judgment. Nothing in the Platform or in any assessment report constitutes a clinical diagnosis, legal opinion, prediction of future behavior, or guarantee of any outcome. If you or someone in your organization is experiencing mental health concerns, please seek support from a qualified mental health professional.

21. Export Controls

The Platform and related technology may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer, directly or indirectly, any portion of the Platform or any information accessed through the Platform to any country, entity, or individual in violation of applicable U.S. export laws and regulations, including those administered by the U.S. Department of Commerce, the U.S. Department of State, and the U.S. Department of Treasury's Office of Foreign Assets Control. You represent that you are not located in, and are not acting on behalf of any person or entity located in, any country subject to U.S. embargo or sanctions.

Force Majeure

Project Limitless will not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, pandemics, internet outages, power failures, or failures of third-party service providers. Project Limitless will notify you promptly of any such event and use commercially reasonable efforts to resume performance. If a force majeure event materially impairs Project Limitless's ability to deliver the Platform for more than 30 consecutive days, either party may terminate the affected engagement without penalty, and Project Limitless will refund prepaid fees covering the undelivered period.

Governing Law and Dispute Resolution

Arbitration opt-out. You may opt out of the binding arbitration agreement in this Section by sending written notice to legal@projectlimitless.com with the subject line "Arbitration Opt-Out" within thirty (30) days of the date you first agree to these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you are opting out of arbitration. If you opt out, all disputes will be resolved exclusively in the state or federal courts located in Illinois, and you and Project Limitless each consent to personal jurisdiction in those courts. Opting out of arbitration does not affect any other provision of these Terms, and you may not opt out of the class action waiver independently.

Governing law. These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution. Before initiating any formal dispute proceeding, you agree to contact Project Limitless at legal@projectlimitless.com with a written description of the dispute. The parties agree to use good faith efforts to resolve the dispute informally within 30 days of such notice. This informal resolution requirement does not apply to disputes involving the protection of intellectual property rights or requests for emergency injunctive relief.

Binding arbitration. If the dispute is not resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator in Deerfield, Illinois or via video conference at either party's election. The arbitrator may award any remedy a court could award, but may not award relief in excess of what these Terms permit. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions. Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights, Confidential Information, or prevent irreparable harm, without waiving the right to arbitrate the underlying dispute. Judgment on any such award may be entered in any court of competent jurisdiction.

CLASS ACTION WAIVER. YOU AND PROJECT LIMITLESS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of the arbitration agreement in this Section shall be null and void.

Arbitration costs. The AAA filing fee and arbitrator's fees will be allocated in accordance with the AAA's Commercial Arbitration Rules. Each party bears its own attorneys' fees and costs unless the arbitrator finds a claim or defense to have been frivolous or brought in bad faith, in which case the arbitrator may award attorneys' fees against the non-prevailing party.

Time limitation. Any claim arising out of or related to these Terms must be brought within one (1) year of the date the cause of action accrues, except for claims arising from non-payment, which may be brought within three (3) years. Claims not brought within the applicable period are permanently barred.

22. General Provisions

Entire agreement. These Terms, together with the Privacy Policy and any applicable Order Form or Master Services Agreement, constitute the entire agreement between you and Project Limitless with respect to the Platform and supersede all prior agreements, representations, and understandings. In the event of a conflict between these Terms and an Order Form or Master Services Agreement, the latter controls as to the specific subject matter of the conflict.

Modifications. We may update these Terms at any time. We will provide at least 14 days' advance notice of material changes by email or through a prominent notice on the Platform. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Platform before the effective date. We will maintain a version history of these Terms and note the version number on each published version.

Assignment. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without Project Limitless's prior written consent. Project Limitless may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided Project Limitless gives you written notice. Any purported assignment in violation of this section is void.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions continue in full force and effect.

Waiver. No failure or delay by Project Limitless in exercising any right or remedy constitutes a waiver of that right. A waiver of any particular breach does not constitute a waiver of any subsequent breach.

Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship. Neither party has authority to bind the other or incur obligations on the other's behalf.

Electronic signatures and notices. Electronic signatures have the same legal effect as original signatures under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law. Notices delivered by email to addresses on file are deemed received the next business day after transmission.

Headings. Section headings are for convenience only and have no legal or contractual effect.

Language. These Terms are written in English. Any translation is provided for convenience only; the English version controls in the event of any conflict.

23. Contact

For questions about these Terms or the Platform:

Project Limitless, LLC
Deerfield, Illinois
General: support@projectlimitless.com
Legal: legal@projectlimitless.com
Privacy: privacy@projectlimitless.com